What our Customers say...


...we received all 10's on our Certificate of Satisfaction !!

... We were so please with the attention to detail that Mike provided.  All the help with the paperwork  we received from Lori was also so appreciated.

...Mr. Meredith was very responsive to questions, requests, and went above & beyond expectations.  We really appreciated his concern and willingness to help us through this difficult ordeal.

...Mike made sure we were satisfied on all the work performed.

Everything was perfect.  Very satisfied and very professional people.  Excellent!

Jesse and his team were extremely responsive, quick, courteous and helpful.  Jesse made sure that I was satisfied with the work being done and was available to answer questions I had outside of normal business hours.

Couldn't be more satisfied with the task performed and the professionalism through the process!

Keep doing what you are doing!  It's great!!!

Fantastic team! First Class in everyway!

Lori worked hard to find our desired samples (tile and laminate) and brought our desired flooring to our home.  Mike and all staff were kind and professional.

Your crew was absolutely wonderful to have on our property.  There was not a single disturbance or hiccup.  The bar is set very high by your crews.  Thankfully franchises like yours have invested their resources in their people, and it certainly shows.  The level of professionalism and knowledge was incredible.

John Duke's team was such a pleasure to work with throughout this process! His teammates Matt, Kenny, Oscar and the Ladies were fantastic.  If there is a little wiggle room in your payroll budget this entire team deserves to be recognized.  We have never had such a pleasant experience in such a disaster scenario.

The entire team was great! Matt, Benny and Mindy answered all my questions.  These guys are Pros and a pleasure to work with.

"I must provide the highest compliments to the SERVPRO of Gwinnett, Lilburn, Georgia Team for the immediate, exacting, courteous, professional and thorough service in removing the water and damaged materials in a most timely fashion. The Technician in charge was Mike Purvis, a top professional...a terrific recommendation by the State Farm listing."

"This was the best service I have received by a company. Thank you."

"Wes was awesome...on time, friendly and respectful of the situation."

"Representative was courteous, professional and quite knowledgeable. Truly an asset to your organization. Quite impressed with SERVPRO!"

I would like to give an honorable mention to the two gentlemen who assisted us, Brad and John. They have both been so helpful, courteous and professional. Having our basement flood right before Thanksgiving was a nightmare, but this experience made it seem like no big deal. Thanks guys!

Special thanks to the crews at SERVPRO of Gwinnett for getting our basement cleaned after a bad sewage loss. The crews treated our home with respect and the office helped hold our hand and walk us through the claim process.

I have to be honest and admit that we did not think it was going to be possible to get the smoke smell out of our home. Well you guys did...and more!

We are very thankful and happy to be back in our lovely home. We can happily recommend you and your company. There are too many names to mention of all the helpers you sent our way. We would not want anyone's name left out. We are so please with our new hardwood floors, the repaired and newly painted walls and ceilings, and we love our new carpet, so soft and lush!

"Wonderful. Completely pleased. Brittany and Brian are perfect. Thank you!"

Superior service...would highly recommend this franchise!

"I could not have asked for a better company to assist me during my traumatic moment...Very Professional!"

"Mr. Meredith was very responsive to questions ane requests and went above and beyond expectations.  We really appreciated his concern and willingness to help us through this difficult ordeal."

"John Duke made our experience with SERVPRO a very positive occasion.  Thank you John!"

Many thanks to you for all the assistance and patience during the ordeal with repairs at our home.  Please convey my thanks to Jesse, Josh and all the others who helped with this undertaking.  This never would have happened without the expertise and knowledge of all involved, and I do appreciate it.  If everyone could be as pleasant and helpful as you and your people, our world would be much happier.

I did not think it would be possible to get our home put back together again.  The smoke is gone - the smell is gone!  Everyone was sensitive to our home and we owe SERVPRO a great big Thanks!

They are "top notch" in EVERYTHING AND IN EVERYWAY...

All of you are very professional...Experts...Fast Workers...Constantly ON TASK...All of MY TEAM DESERVES A RAISE!!!